Privacy Policy

Panchayu Ayurveda Medical Center
Owner: Dr. Manuka Prakash Jayarathna
Address: Walawwaththa Puliyankulama, Jaffna Road, Anuradhapura, 50000, Sri Lanka
Email: panchayuayurveda@gmail.com
WhatsApp: +94 071 204 9505

1. Introduction

At Panchayu Ayurveda Medical Center, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.panchayuayurveda.com, purchase our products, or use our services. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you purchase products, book services, or contact us.

  • Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on the site. This helps us improve our services and provide a better user experience.

  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and tailor content to your preferences.

3. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill orders, communicate with you about your purchase, and provide customer support.

  • Service Delivery: We use your information to schedule and manage your appointments, provide medical services, and maintain accurate records.

  • Marketing and Communication: With your consent, we may use your contact information to send you newsletters, promotional offers, and updates about our products and services. You can opt-out of these communications at any time.

  • Improving Our Services: We analyze usage data and feedback to improve our website, products, and services.

  • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products. These providers are required to protect your information and use it only for the purposes specified by us.

  • Legal Requirements: We may disclose your information if required by law, in response to a court order, or to protect our rights, property, or safety.

6. Your Rights

You have the right to:

  • Access and Update: Request access to your personal information and update or correct any inaccuracies.
  • Withdraw Consent: Withdraw your consent for us to use your personal information at any time.
  • Delete: Request the deletion of your personal information, subject to certain legal obligations.

To exercise these rights, please contact us at panchayuayurveda@gmail.com or WhatsApp at +94 071 204 9505.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

  • Email: panchayuayurveda@gmail.com
  • WhatsApp: +94 071 204 9505
  • Address: Walawwaththa Puliyankulama, Jaffna Road, Anuradhapura, 50000, Sri Lanka

Thank you for trusting Panchayu Ayurveda with your personal information. We are committed to safeguarding your privacy and providing you with exceptional service.